Specialist - BD - P&S

External Job Description

CRM Specialist | UAE

We are looking for a CRM Specialist to join our team and support the day-to-day operation and optimisation of our CRM platform.

Key responsibilities:

• Maintain CRM data accuracy across Leads, Opportunities, Proposals, Contracts and Sales Orders.
• Provide first-line user support and troubleshooting.
• Develop standard reports, dashboards, views and charts.
• Configure routine CRM automations and monitor transaction progress.
• Develop user guides, procedures and training materials.

What we’re looking for:

• 3–5 years’ experience as a CRM Administrator, Analyst or Specialist.
• Strong hands-on experience with MS Dynamics 365.
• Experience with CRM reporting, data management and automation.
• Good understanding of the lead-to-cash process.
• Detail-oriented, customer-focused and an excellent communicator.

Join us and play a key role in strengthening CRM operations and enabling better sales visibility and performance.