Customs Clearance Coordinator

Join Us as a Customs Clearance Coordinator – Supply Chain Management

Be part of Caracal Light Ammunitions’s supply chain operations supporting critical imports and exports. As a Customs Clearance Coordinator, you will play a key role in ensuring smooth, compliant, and timely movement of materials—particularly sensitive and dangerous goods—through close coordination with government authorities, ports, and logistics partners.

Key Accountabilities

• Track and organize all import and export shipments.

• Attend air, sea, and land ports as required for shipment clearance.

• Coordinate customs clearance documentation and approvals.

• Prepare and issue Ministry of Defense (MoD) application letters.

• Follow up with MoD, MOI, GHQ, Police, and Customs on clearance status.

• Arrange and attend MoD escorts for DG shipments when required.

• Liaise with shipping agents, freight forwarders, and logistics providers.

• Coordinate with internal departments to ensure shipment readiness.

• Support air, land, and sea logistics operations.

• Identify delays or risks and propose corrective actions.

• Review logistics processes and recommend improvements.

• Ensure compliance with company HSE and OSH procedures.

• Report hazards, incidents, and non-compliance issues.

HSE Responsibilities

• Comply with all OSH instructions and safe working procedures.

• Use appropriate PPE and safety systems.

• Follow emergency and evacuation procedures.

• Report HSE hazards, incidents, and safety concerns.

Requirements

General Competencies

• Planning and organizing

• Communication and coordination

• Accountability and ethics

• Ability to work under pressure

Specific Competencies

• Customs clearance and logistics operations knowledge

• Dangerous Goods (DG) clearance experience

• Liaison with government authorities (MoD, MOI, GHQ, Police)

• Negotiation and problem-solving skills

• Computer literacy (MS Office and logistics systems)

Experience & Qualifications

• Diploma or Bachelor’s degree in Logistics, Supply Chain Management, or related field

• Professional logistics or customs certification is an advantage

• Experience with DG shipments preferred

• Strong understanding of confidentiality and compliance requirements

• Must have good negotiating skills and ability to establish and maintain effective working relation with forwarding agents and transporters
• Must have ability to work effectively in a multicultural team environment and to deal patiently and tactfully with staff members and others.
• Must have high knowledge in Microsoft office, and to be familiar with it.