IT Officer (Windchill)

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Date: 16 Sep 2023

Location: Abu Dhabi, AE

Company: EDGE Group PJSC


HALCON is a regional and international leader that offers next-generation Weapons Systems and Robotics Expertise to meet the challenges of a rapidly changing world. HALCON has developed in-house expertise across the entire value chain for gravity-release bomb guidance systems. This includes design, development, testing, manufacturing and assembly. Our end-to-end capabilities ensure exceptional quality and competitive pricing. As well, we are faster and more flexible in meeting customer requirements. 


Key Accountabilities:

  • Work closely with various businesses and engineering teams to own all PLM administration activities including change management, upgrades, testing, user feedback, and day-to-day operational activities
  • Represent the PLM implementation in the Business Systems Department
  • Ensure PLM is developed in line with end user requirement; provide front line user support of PLM functionality and data availability to end users
  • Ensure the PLM system is operational 24x7 (unless scheduled maintenance) and the upgraded version of windchill is maintained from time to time
  • Maintain, execute and troubleshoot PLM-ERP interface and ensure technical issues resolved in a timely manner
  • Administer the PLM Toolset (PTC Windchill) including definition of workflows, attributes, user rights, etc.
  • Maintain a primary contact within the engineering design organisation for the PLM toolset and all the interfaces to that toolset, supporting the team
  • Act as the primary point of contact between HALCON and PLM toolset supplier/ external PLM implementation partner
  • Maintain process and documentation for PLM change package releases
  • Document and propose improvements to PLD data model and ERP interface
  • Cooperate closely with the ERP Administrator and Configuration Management Manager to ensure efficient and accurate data and work flow between these Business Systems
  • Ensure all design, simulations and calculation tools are connected to our PLM system to allow seamlessly integrated workflows for our development teams
  • Maintain documentation for Windchill system configurations, enhancements, and modifications
  • Stay current with the latest developments in PLM technology and implement improvements where beneficial
  • Develop PLM training material, prepare instructions and user guides and provide training sessions to the end users
  • Ensure that all processes and workflows are applied correctly


Experience & Education Qualifications:

  • Bachelor's degree in Information Technology, Computer Science or related field. Advanced degrees or IT certifications are preferred
  • Minimum 3 years of experience in IT management, with specific experience in Windchill PLM system administration, CAD/PLM Administration with a focus on Creo Parametric, Solid Works, Altium, Windchill and SAP integration a distinct advantage
  • Preferably in the precision-guided munition industry
  • In-depth knowledge of Windchill PDMLink, MPMLink and/or other Windchill modules
  • Familiarity with regulations and compliance in the munition industry
  • Excellent leadership, team management, and communication skills
  • Strong problem-solving skills and the ability to prioritize tasks
  • Fluency in English; knowledge of Arabic would be advantageous


Key Skills:

  • Knowledge of best practices, engineering standards, procedures and applications practices within the defence industry
  • Solid experience in the adaptation, customisation and use of PLM and ERP systems
  • Thorough understanding of the systems engineering process, baseline establishment and change control
  • Troubleshooting
  • Technical leadership skills
  • Building and managing relations
  • Communicating and influencing (with technical and non-technical personnel, as well as service providers)
  • Customer focus (Development Engineering, Product Management, Production Management)
  • Attention to detail
  • Familiarity with various software development processes



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