IT Officer (Windchill)

About HALCON

HALCON is a regional and international leader that offers next-generation Weapons Systems and Robotics Expertise to meet the challenges of a rapidly changing world. HALCON has developed in-house expertise across the entire value chain for gravity-release bomb guidance systems. This includes design, development, testing, manufacturing and assembly. Our end-to-end capabilities ensure exceptional quality and competitive pricing. As well, we are faster and more flexible in meeting customer requirements. 

Key Accountabilities:

• Work closely with various businesses and engineering teams to own all PLM administration activities including change management, upgrades, testing, user feedback, and day-to-day operational activities
• Represent the PLM implementation in the Business Systems Department
• Ensure PLM is developed in line with end user requirement; provide front line user support of PLM functionality and data availability to end users
• Ensure the PLM system is operational 24x7 (unless scheduled maintenance) and the upgraded version of windchill is maintained from time to time
• Maintain, execute and troubleshoot PLM-ERP interface and ensure technical issues resolved in a timely manner
• Administer the PLM Toolset (PTC Windchill) including definition of workflows, attributes, user rights, etc.
• Maintain a primary contact within the engineering design organisation for the PLM toolset and all the interfaces to that toolset, supporting the team
• Act as the primary point of contact between HALCON and PLM toolset supplier/ external PLM implementation partner
• Maintain process and documentation for PLM change package releases
• Document and propose improvements to PLD data model and ERP interface
• Cooperate closely with the ERP Administrator and Configuration Management Manager to ensure efficient and accurate data and work flow between these Business Systems
• Ensure all design, simulations and calculation tools are connected to our PLM system to allow seamlessly integrated workflows for our development teams
• Maintain documentation for Windchill system configurations, enhancements, and modifications
• Stay current with the latest developments in PLM technology and implement improvements where beneficial
• Develop PLM training material, prepare instructions and user guides and provide training sessions to the end users
• Ensure that all processes and workflows are applied correctly

Experience & Education Qualifications:

• Bachelor's degree in Information Technology, Computer Science or related field. Advanced degrees or IT certifications are preferred
• Minimum 3 years of experience in IT management, with specific experience in Windchill PLM system administration, CAD/PLM Administration with a focus on Creo Parametric, Solid Works, Altium, Windchill and SAP integration a distinct advantage
• Preferably in the precision-guided munition industry
• In-depth knowledge of Windchill PDMLink, MPMLink and/or other Windchill modules
• Familiarity with regulations and compliance in the munition industry
• Excellent leadership, team management, and communication skills
• Strong problem-solving skills and the ability to prioritize tasks
• Fluency in English; knowledge of Arabic would be advantageous

Key Skills:

• Knowledge of best practices, engineering standards, procedures and applications practices within the defence industry
• Solid experience in the adaptation, customisation and use of PLM and ERP systems
• Thorough understanding of the systems engineering process, baseline establishment and change control
• Troubleshooting
• Technical leadership skills
• Building and managing relations
• Communicating and influencing (with technical and non-technical personnel, as well as service providers)
• Customer focus (Development Engineering, Product Management, Production Management)
• Attention to detail
• Familiarity with various software development processes

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