Manager, Investigation Office

Manager – Investigations

Responsibilities:

• Oversee Department Operations: Provide strategic leadership and supervision to the Investigations (IO) department, ensuring efficient daily operations and alignment with organizational goals.
• Manage Investigative Team: Direct and mentor a team of investigative specialists and associates, fostering a collaborative and high-performance work environment.
• Develop Investigative Plans: Formulate and allocate investigative plans and case assignments, prioritizing resources to address critical issues effectively.
• Ensure Timely Completion: Monitor and ensure the thorough and timely completion of investigations, maintaining quality standards and adherence to deadlines.
• Analyze Findings and Recommend Actions: Evaluate and interpret investigative outcomes, recommending corrective actions and improvements based on comprehensive analysis.
• Coordinate with External Partners: Collaborate with legal counsel, law enforcement agencies, and other external entities as necessary to support investigative efforts and legal compliance.
• Strategic Development: Develop and implement strategic investigative strategies, methodologies, and protocols to enhance departmental efficiency and effectiveness.
• Prepare Comprehensive Reports: Compile detailed reports summarizing investigation results, conclusions, and actionable recommendations for stakeholders and senior management.
• Ensure Compliance: Enforce adherence to regulatory requirements and organizational standards throughout all investigative processes, promoting integrity and legal compliance.
• Drive Continuous Improvement: Initiate and lead continuous improvement initiatives within the Investigations department, identifying opportunities for process enhancement and professional development.
• Collaborate with Company Stakeholders: Collaborate with stakeholders across the Group to align investigative strategies with business objectives and foster a culture of security awareness.
• Manage Departmental Budget: Manage departmental budget preparation and procurement management, including software subscription and hardware life cycle planning, ensuring optimal allocation of resources for investigative activities and operational needs.

Experience:

• Minimum 8-10 years of extensive experience in investigative roles (preferably in a corporate or security environment), with demonstrated leadership capabilities.

•    Bachelor’s degree in criminal justice, Criminology, Criminal Psychology, Law, or related field preferred.
•    Certification such as CFE, ACAMS, or CFCS are mandatory requirement.

Key Skills:

•    Proven leadership and team management skills.
•    Expertise in conducting complex investigations and case management.
•    Strong decision-making and problem-solving abilities.
•    Excellent written and verbal communication skills.
•    Ability to handle sensitive and confidential information with discretion.
•    Certification in investigations or related fields is mandatory requirement.
•    Fluency in English; knowledge of Arabic desirable, and additional languages are asset.