Service and Maintenance Engineer

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Date: 1 Feb 2024

Location: AE

Company: EDGE Group PJSC



Headquartered in Abu Dhabi, CARACAL is the regional leader in small arms manufacturing. We build high-quality next-generation firearms in state-of-the-art facilities, using some of the world’s best CNC machines, QC equipment, and moulding technologies. Every phase of our manufacturing process ensures our products comply with rigorous international standards, such as NATO and CIP. Advanced technologies, including additive manufacturing and CAD / CAM, are at the core of our design and prototyping processes. We continually enhance our weapons so they remain aligned with the evolving mission requirements of our customers. As a result, our products provide those on the front lines with the firepower they need for mission success.



  • Organize and manage the service and maintenance activities.
  • Establish, implement and continually improve the related quality procedures and documentation.
  • Establish and ensure the availability of resources (manpower, spare parts, tools, etc.)
  • Define and provide the necessary internal or external training for the production employees.
  • Prepare the corrective and preventive maintenance schedules and plans.
  • Follow the corrective and preventive maintenance procedures and ensure all the required documentation and filled.
  • Properly store all the required spare parts and tools.
  • Archive all the technical documentation related to the machines properly.
  • Create and develop a strong networking with machines and equipment suppliers.
  • Create and edit technical documentation.
  • Integrate new machines, equipment or options.
  • Improve the safety, reliability and the cost related to the maintenance.
  • Perform machine and equipment troubleshooting.
  • Propose, prepare and implement improvement solution or modification.



  • Technical Diploma, Bachelor’s degree preferred in Engineering (Mechanical /Electrical) or other related courses/certificates.
  • 5 years of experience in a manufacturing environment.
  • 1-2 years’ experience with service and maintenance for machines.
  • Ability to understand and follow the work instructions and drawings.




  • Working knowledge of CNC Machines
  • Knowledge of Preventive Repair & Maintenance
  • Knowledge of production policies and procedures
  • Knowledge and understanding of engineering principles
  • English language skills (Oral and written)



Apply now »